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Solution Manager, Terengganu - Deposit & Cash Management

Req ID:  3222
Job Description: 

Position Title

 

Solution Manager Terengganu, Deposit & Cash Management

 

Summary

 

Responsible for sales mainly on *E-Payments Solutions.

 

Duties and Responsibilities

 

  • To meet the target for *E-Payments Solutions for both Cash Management and Merchant Terminal
  • To continuously develop business-focused strategies and results-driven action plans to fulfil the Annual Key Performance Indicators (KPIs)
  • To develop, execute and deliver the business plan for *E-Payments Solutions recruitment
  • To aggressively acquiring new solutions, collection accounts and new business market segment
  • To ensure the recruitment meets the sign-up criteria and the processing is completed within the framework
  • To prepare sales and fraud report to SDM and HQ Sales Team
  • To build and maintain relationships with customers
  • To provide, execute, deliver and complete all e-related solution documentation to operations
  • To handle customer complaints and queries related to *E-Payments Solutions (First point of contact on solutions)
  • To assist branches with any queries related to *E-Payments Solutions
  • To ensure escalation on any fraud attempt detected within the specified timeframe
  • Ensure adherence and compliance to all internal policies/guidelines and external regulatory requirements
  • Any other duties/assignments as and when directed/assigned by the superior as per business requirement from time to time

 

*E-Payments Solutions: All Cash Management solutions i.e. mainly Payables, Collections/Receivables, Liquidity Management