Senior Manager, Integrated Middle Office, Corporate & Investment Banking

Req ID: 8020

Job Description:

Job Summary

Responsible for overseeing, monitoring, and providing advisory support on system-related data management activities, credit facility setup and maintenance, regulatory reporting, special handling accounts, and data quality initiatives. The role ensures data accuracy, compliance with regulatory requirements, operational efficiency, and effective administration of banking systems.

Key Duties and Responsibilities

1. Core Banking Systems Administration

Perform data capture, maintenance, and updating of customer and facility information within the Core Banking System (CBS).
Ensure proper facility structuring and setup in accordance with approved credit documentation and operational requirements.
Maintain data accuracy and integrity within the system.

2. CCRIS Reporting and Regulatory Compliance

Manage Front-End CCRIS data submissions through CCH.
Perform Back-End CCRIS reporting for special handling accounts via Universo.
Review and respond to data amendment requests through the Justification for Amendment (JFA) platform.
Ensure timely and accurate reporting in compliance with Bank Negara Malaysia (BNM) requirements.

3. CRiSP Administration

Perform data capture, maintenance, and updating activities within CRiSP.
Ensure proper facility structuring and accurate system records.
Support users on matters relating to data maintenance and system administration.

4. Data Management and Quality Assurance

Conduct data cleansing and remediation exercises on a bank-wide basis.
Monitor data quality and identify discrepancies requiring corrective action.
Ensure consistency and accuracy of information across relevant systems.

5. Projects, System Enhancements and Process Improvement

Participate in system enhancement initiatives involving CBS, CCRIS (Front-End and Back-End), and CRiSP.
Support project implementation, user testing, and process improvement initiatives.
Provide business and operational input for new system developments and enhancements.
Undertake ad hoc assignments and special projects as assigned.

6. Monitoring and Reconciliation

Monitor Daily Sales Tracker utilization and payment activities for LOB2 (Corporate Customers).
Conduct reconciliation exercises and investigate discrepancies.
Prepare reports and recommendations to support management decision-making.

Key Responsibilities and Accountabilities

Ensure all tasks performed by the Data Management Team (DMT) comply with approved policies, procedures, and regulatory requirements.
Maintain a high level of operational accuracy and service excellence in handling customer accounts.
Drive efficient and effective operational processes through continuous process improvement and system optimization.
Ensure timely resolution of operational issues and data-related discrepancies.
Support internal and external audit requirements as well as regulatory reviews.
Provide guidance and advisory support to business users on system-related matters.
Perform any other duties and responsibilities as assigned by Management from time to time.

Key Performance Indicators (Optional)

Accuracy and timeliness of data maintenance and reporting.
Compliance with BNM and internal regulatory requirements.
Turnaround time for processing system-related requests.
Successful implementation of system enhancement initiatives.
Reduction in data discrepancies and operational errors.
Service level achievement and stakeholder satisfaction.