Assistant Manager, Consumer Recovery (Legal & Repo), Recovery & Rehabilitation

Req ID: 5547

Job Description:

Summary

Responsible in attending legal. repossession assignments and proceedings, overall process management of all business partners ie solicitors, auctioneers etc, notices / billings / invoices covering internal and external customers for Consumer Recovery Department.

Duties and Responsibilities :-

Execute on legal proceedings and assignments; processing billing/invoices for solicitors, valuers, repossessor, storeyard, auctioneers etc.
To ensure all legal proceedings, billing/invoices is in order and submitted by business partners on a timely basis and updated accordingly in the master listing / able to manage high volume within turn around time.
Attending on inquiry from other affiliates on legal and invoices status favoring solicitors, valuers, repossessor, storeyard, auctioneers etc.
To consolidate list of accounts (notices and legal assignments) and send out instruction to panel business partners for legal action and/or payment purposes.
To ensure all on-going legal and invoices received are processed within a time line.
To prepare and provide instruction to solicitor for litigation action / execution
To attempt, manage and to expedite legal proceedings within turnaround time
To ensure the accuracy of the data or instruction given to the affiliate or other rightful parties.
To update actual status of legal action into master tracking, CBS, collection system and required report etc.
To responds immediately all query related of the legal action from solicitor and other affiliates and rightful parties.
To assist incoming correspondence, ie affidavit, query from rightful parties.
To execute legal action and process within the guidelines and turnaround time.
To prepare and review all report/listing is in order and updated within the time line.
Self-monitoring on productivity and performance tracking.
Promoting teamwork to ensure meeting business expectation.
Attend training or course as approved by the Bank.
Maintain Bank Islam internal control standards, implement and observe Bank policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
Ensure adherence and compliance to all internal policies/guidelines and external regulatory requirements.
Any other duties /assignment as and when directed/assigned by the superior as per business requirement and being multitasking from time to time.