Assistant Vice President, Distribution Channel, Cards Business

Duties & Responsibilities

• Direct Sales Team Leadership:

  • Lead, train, and motivate a team of direct sales agents to meet or exceed sales targets.
  • Continuously monitor team performance, provide constructive feedback, and implement strategies to drive success and enhance overall team effectiveness.

• Corporate and Packaged Customer Acquisition:

  • Develop and execute strategies to promote the benefits of the credit card and Bank Islam Credit Card Loyalty Rewards System to corporate clients and SMEs.
  • Cultivate strong relationships with key corporate clients, tailoring payment solutions to meet their specific needs and drive customer acquisition.

• Credit Card Process Management:

  • Oversee the entire credit card process, including application, approval, and issuance, ensuring efficiency and full compliance with regulatory requirements.
  • Lead initiatives to streamline and improve credit card processes, reducing turnaround times and enhancing customer satisfaction.

• Sales and Business Development:

  • Identify new market opportunities for credit card growth and expansion.
  • Develop comprehensive business proposals and secure strategic partnerships with corporate clients to drive long-term business success.

• Performance Monitoring and Reporting:

  • Analyze key sales and operational metrics to guide strategic decision-making and ensure business targets are met.
  • Prepare regular reports on performance, progress, and areas of opportunity for senior management.

• Collaboration and Documentation:

  • Collaborate with cross-functional teams to improve internal processes and enhance the digital customer experience.
  • Draft, review, and ensure compliance and accuracy in business proposals, Standard Operating Procedures (SOPs), and other relevant documentation.

• Additional Responsibilities:

  • Achieve or exceed assigned sales targets consistently.
  • Undertake other duties or tasks as directed by the reporting manager in response to evolving business needs.

Job Requirements

• At least 6-7 years of experience in card business system support, sales, agency collaboration, process management, or product development.
• Strong communication, listening, and interpersonal skills.
• Proven experience working in a fast-paced business environment.
• Ability to maintain a high level of professionalism and confidentiality.
• Excellent leadership skills, with the ability to multitask effectively, a strong numerical aptitude, and a keen attention to detail.
• Assertive and innovative team player who is highly independent, committed, self-motivated, resourceful, and results-oriented.