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Deposit Manager - SME Kedah/Perlis

Req ID:  4863
Job Description: 

Summary

 

  • To acquire and responsible for *Sales Deposit for SME segment in particular and investment products.
  • To garner new SME accounts for the bank as well as to grow the existing SME account to met the GROWTH Target set by the management

 

 

Duties and Responsibilities

 

  • To meet target/KPI mainly for Non-Individual and then Individual Deposit (CASATIA & Non CASATIA).
  • Analysis on competitor offering and services, to keep management apprised of the market practice.
  • To develop and execute business plan for Deposit Business, acquiring plan for new SME accounts, etc.
  • To prepare sales report to State Deposit Manager (SDM) and HQ Sales Team.
  • To build and maintain relationship with customers in particular the Decision Maker and Top head Management.
  • Monitor the performance of SME products, the impact of; sales, marketing promotional programs strategies
  • To assist branches for any queries related to SME deposit business.
  • To handle customer complaints and queries. SME relationship task is priority. Ensure adherence and compliance to all internal policies/guidelines and external regulatory requirements.
  • Ensure activity reports (call reports) to be prepared each time meeting with customer.
  • Any other duties/assignment as and when directed/assigned by the superior as per business requirement from time to time.