Deputy Manager, Compliance Support

Summary

Responsible for the effective governance of governance of outsourcing and any other ad-hoc tasks assigned.

Duties and Responsibilities

• Managing Outsourcing Arrangements
  • To ensure proper governance on outsourcing to ensure compliance with regulatory requirements and proper managing of the emanating risk of the outsourced functions.
  • To assess the outsourcing pack i.e. Determination of Outsourcing Checklist (DOC), Due Diligence Checklist (DD) and Materiality Risk Assessment (MRA) submitted by BU/SU and provide Outcome of Due Diligence (ODD) to be presented in relevant approving committee within the stipulated turnaround time.
  • To review outsourcing presentation decks submitted by BU/SU.
  • To review contract, service level agreement on outsourcing arrangement entered by the Bank.
  • To prepare the application of new outsourcing approval to BNM for activity that is assessed and classified as material engagement.
  • To update details of outsourcing service provider (OSP) in outsourcing register upon onboarding new or renewal, termination of OSP prior contract expiry and as and when new information provided by BU/SU to ensure all information related to outsourcing arrangements (material / non-material) are properly captured in the Bank’s records.
  • To update including compile the progress update on ongoing and upcoming outsourcing reviews as part of Compliance Management Report to MRCC / BRC.
  • To advise and provide clarifications to BU / SU on outsourcing requirements and compliance related enquiry, provide clarification where incumbent is the subject matter expert.
  • To collate details of yearly divisional outsourcing plan from all BU/SU to prepare annual outsourcing plan for tabling to Board and submission to BNM by 31 March every year.
  • To maintain all original copies of the documents pertaining to the outsourcing arrangement.
  • To come up with initiatives / refinements related to outsourcing function and implement them.
• Revision of Department Policy and Manual
  • To review the Outsourcing Policy, Outsourcing Operational Manual or any other publications assigned to ensure accuracy and relevance to the regulatory requirements.
• Any other duty / assignment as and when directed / assigned by the superior from time to time.

Specific Skills/Knowledge and Certification Required

• Experience of working in many areas of specializations e.g. Banking Operations, Legal, Compliance, Accounting, etc.
• Ability to multi-task and highly numerate with great attention to detail.
• Excellent communication with good relationships with regulatory bodies.
• Be an assertive and innovative team player, highly independent, committed, self-motivated, resourceful and result oriented.
• Excellence in computer skills e.g. Microsoft Office / Excel / Word / Power Point.
• Ability to accept the new working environment or tasks.