Program Coordinator, Business Excellence - Group Chief Executive Officer's Office

Summary

This role requires a candidate with a strong background in process optimisation, project management and change management, coupled with the ability to implement cost-reduction strategies effectively. The candidate will collaborate with cross-functional teams, conduct in-depth process analyses, and implement changes while ensuring seamless transitions through effective change management.

Duties and Responsibilities

• Assist in creating and implementing cost reduction initiatives aligned with the bank's strategic objectives.
• Collaborate with senior management to define program scope, goals, and deliverables.
• Work with various departments and stakeholders to ensure smooth integration and execution of cost-reduction initiatives.
• Facilitate communication and maintain alignment across business units.
• Support the Manager in allocating resources such as budget, personnel, and technology to achieve program objectives.
• Identify risks and challenges associated with cost-reduction efforts.
• Assist in developing and implementing strategies to minimize disruptions.
• Track the progress of initiatives using established key performance indicators (KPIs).
• Prepare progress updates and reports for senior management.
• Collaborate in developing change management strategies to ensure organizational readiness and acceptance.
• Assist HR in addressing employee concerns and promoting a smooth transition.
• Contribute to quality assurance processes to ensure cost-reduction initiatives meet expected standards and goals.