Relationship Manager, Commercial Sabah, Commercial Client Solutions 3 - Group Institutional Banking

Req ID:  5052
Job Description: 

Relationship Manager Commercial Banking Sabah, Sales Team 4, Business



Responsible for the growth in Asset Portfolio and Generate Revenue/income in line with the KPI through prudent management of the existing clients and acquisition of new clients.


Duties and Responsibilities:

Account Relationship

  • To originate new financing proposals from Public Listed Companies, Government-linked Companies, Private Companies and other related companies.
  • To acquire and market the Bank's product.
  • To monitor business activities or and to be alert on adversity and/or variation in the customers' risk profile by highlighting to the Management with recommendations on appropriate action to be taken.
  • To conduct a review of the customers' facility and recommend the course of action to be taken.
  • To ensure that all accounts under the portfolio are reviewed on time and the status of the business is properly updated.
  • To ensure that all proposals or leads initiated by Business Generators, internal and/or external sources are properly evaluated.
  • Managed relationships with existing customers.


Marketing and acquisition of new customers

  • To plan marketing schedules for new customers within the target market
  • To acquire new financing prospects either from existing customers or a new relationships or Business Generators.
  • Preparation of “Credit Proposal’ and to get approval from respective Financing Committee.
  • Preparation of Letter of Offer and follow-up on the acceptance.
  • To assist the 'disbursement and/or activation' process with the Sales Support Team and Credit Admin.
  • To assist that the prospects are within the accepted risk appetite in an effort to secure quality customers
  • To assist that all terms duly complied including all other pre-disbursement conditions prior to utilization of the facility by customers.
  • To monitor the account of the concluded deal.
  • To maximize revenue from the group of customers
  • To grow business via cross-selling of other services
  • Ensure adherence and compliance to internal policies/guidelines and external regulatory requirements.
  • Any other duties/assignments as and when directed/assigned by the superior as per business requirement from to time.

Maximize wallet share of the customers/group

  • Maintain and manage customer relationship
  • Marketing of bank’s products and services - cross-selling approach
  • Monitor the growth and quality of the business portfolio in order to meet the target.



  • Degree in related discipline or equivalent experience
  • Minimum of 4 years experience in the banking industry
  • Product knowledge
  • Credit Assessment skill
  • Customer Oriented
  • Resourceful and Creative
  • Negotiation and Interpersonal skills