Relationship Manager

Req ID:  6207
Job Description: 


Responsible for the growth in Asset Portfolio and Generate Revenue/Income in line with the KPI through prudent management of the existing clients and acquisition of new clients.


Duties and Responsibilities

Account Relationship


  • To originate new financing proposal from Public Listed Companies, Government-linked Companies, Private Companies and other related companies.
  • To acquire and market the Bank’s product.
  • To monitor business activities or and to be alert on adversity and/or variation in the customers’ risk profile by highlighting to the Management with recommendation on appropriate action to be taken.
  • To conduct review of the customers’ facility and recommend the course of action to be taken.


Responsibility (ies)

  • To ensure that all accounts under the portfolio are reviewed on time and the status of the business are properly updated.
  • To ensure that all proposals or leads initiated by Business Generators, internal and/or external sources are properly evaluated.
  • Managed relationship with existing customers.


Marketing and acquisition of new customers


  • To plan marketing schedules for new customers within the target market.
  • To acquire new financing prospects either from existing customers or new relationship or Business Generators.
  • Preparation of “Credit Proposal” and to get approval from respective Financing Committee.
  • Preparation of Letter of Offer and follow-up on the acceptance.
  • To assist the ‘disbursement and/or activation’ process with Sales Support Team and Credit Admin.



  • To assist that the prospects are  within the accepted risk apetite in an effort to secure quality customers
  • To assist that all terms duly complied including all other pre-disbursement conditions prior to utilization of the facility by customers.
  • To monitor account of the concluded deal.
  • To maximize revenue from the group of customers
  • To grow business via cross selling of other services
  • Ensure adherence and compliance to internal policies/guidelines and external regulatory requirements.
  • Any other duties/assignment as and when directed/assigned by the superior as per business requirement from to time.


Maximize wallet share of the customers / group


  • Maintain and manage customer relationship
  • Marketing of bank’s products and services – cross selling approach
  • Monitor the growth and quality of business portfolio in order to meet the target.