SME Relationship Manager (Sri Gombak Business Centre), SME Banking

Duties & Responsibilities

• Market and originate SME Banking financing products, deposit products, and Takaful for new and existing customers.
• Prepare credit proposals and obtain approval from the respective Financing Committees.
• Prepare a Letter of Offer and liaise with the Credit Administration for the completion of security documentation.
• Proactively monitor credit quality through early problem financing recognition and implement appropriate strategies.
• Work closely with other Business Development Units (internal & external) in promoting Bank Islam products and services.
• Manage the disbursement and/or activation process and liaise with the Sales Support Team and Credit Admin Department.
• Conduct a review of the customers’ facility and recommend the course of action to be taken.
• Analyse changes in the business activities or variations in the customers’ risk profile and decide whether to maintain the relationship or embark on an exit strategy.
• Maintain and manage customer relationships, cross-sell the bank’s products and services, and monitor the growth and quality of the business portfolio in order to meet the target.
• Ensure adherence to and compliance with all internal policies, guidelines, and external regulatory requirements