Senior Associate, Card Business - Deposit & Cards
Summary
Responsible in processing the Bank Islam Card (BIC) corporate card application and resolving enquiries and issues related to corporate card.
Duties and Responsibilities
Card Acquisition
- To create and process the BIC corporate card application received in CBS system and Asccend system.
- To ensure completeness of corporate card application form, nomination form and the required supporting documentation
- To contact corporate customer for incomplete details and additional document, if required. Also to perform verification of application.
- To liaise with branches, Corporate, Commercial, Credit Risk, Shariah and Credit Administration team in relation to corporate card processing
- To carry out the pre-screening process and provide appropriate recommendation for BIC financing;
- To prepare paper for Financing Committee B (FCB) approval
- To present BIC corporate card paper in FCB Commercial for FCB approval
- To ensure corporate card shipment are timely sent out to the person-incharged.
- To assist in preparing daily TOS for corporate card
- To respond and resolve any external and internal corporate customers’ enquiries/complaints that may arise timely;
To ensure adherence and compliance to all internal policies/guidelines and external regulatory requirements.
To maintain team spirit and tightening workforce in order to sustain pre-determined goals.
Training and Competency – to be independent as well as undergo training and guidance from superior for upgrading of work performance and exploring career path opportunity
To carry out any other duties/assignment as and when directed/assigned by the superior as per business requirement from time to time.