Senior Associate, Transactions Management & Agent Banking

Req ID: 7238

Job Description:

Summary

Maximize utilization of resources from branch remodeling exercise
To provide administrative support for Branch Operation & Supervision and Branches in ensuring operational effectiveness and efficiency are achieved.
Assist in releasing and minimizing Branch workload for better service for customer.

Duties and Responsibilities CTD - EXPERT TEAM

Handling Box Retrieval Request - Request by LEA, Compliance , Audit & Branches /Department. from CROWN/Iron Mountain
Handling Return Carton - Assist return carton/boxes which kept at Expert Team store/Branches to send back to CROWN or Iron Mountain.
New Box Collection
- Assist and handling new box collection from branches/department to IM storage.
- To schedule the route for collection for all the branches to minimize the transportation cost
Box Destruction
- Handling Destruction of boxes which is ageing more than 7 years
- To monitor and follow up with branches which box is due for destruction
- Witnessing the destruction process
Permanent Out
- Handling Permanent Out related to boxes which kept at CROWN storage to Iron Mountain(migrate)
- Perm out for boxes status out (in vendor system) ie: boxes to keep at branches for external account
Material Purchase
- Assist branches and department in purchasing new empty carton and RFID barcode
- Perm out for boxes status out (in vendor system) ie: boxes to keep at branches for external account
Payment - Handling payment of bill/ invoices to Iron Mountain regarding box retention, transportation, material and retrieval.
Others
- Handling checking on boxes from time to time
- Other task as instructed by the Head of Department /Bank from time to time

Specific Skills/Knowledge and Certification Required