Team Lead, Financing Support Unit (Putra Heights Hub), Retail Banking Distribution

Job Responsibilities:

• Process and review financing applications in compliance with company policies and regulatory requirements.
• Verify and validate customer documents and data to ensure accuracy and completeness.
• Coordinate with other departments (e.g., Sales, Credit, Legal) to facilitate financing approvals and disbursements.
• Maintain accurate records of all financing applications, approvals, and related documentation.
• Respond to customer inquiries and resolve issues related to financing applications and products.
• Monitor and track the progress of financing applications and follow up with customers or internal teams as needed.
• Assist in generating reports related to financing activities and performance metrics.
• Ensure timely and accurate data entry into relevant systems, maintaining data integrity.
• Provide administrative support for financing documentation and approvals, ensuring proper filing and retrieval.
• Assist in maintaining and improving the efficiency of financing support processes.
• Stay updated on relevant financial products, regulations, and industry trends to support continuous improvement.

Job Requirements

• Bachelor’s degree from any recognised IPTA/IPTS.
• 1-2 years of experience in financing or banking-related roles.
• Knowledge of financing products, services, and procedures.
• Strong attention to detail.
• Ability to work under pressure and meet deadlines.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Strong problem-solving skills and the ability to handle customer inquiries effectively.